Scan your agency's internal and external strengths, weaknesses, opportunities, and threats (SWOT).
Using comprehensive, accurate, and reliable information provides essential knowledge about your agency and factors impacting the workforce.
Assemble documents that include relevant information about:
- Your agency's culture and climate gathered through an organizational assessment and/or job satisfaction survey.
- Exit interviews with staff who are leaving the agency.
Learn more: 1-page Summary–Impact of organizational culture and retention
Include information about:
- Budget conditions and funding levels.
- Economic conditions such as unemployment rates or changes in local industry.
- Statutory or policy changes that will impact the workforce.
- Community context: social and economic trends, challenges, and community strengths (for example, strong partnerships or economic growth and development).
This contributes to a better understanding about the extent to which the workforce is reflective of those served. An awareness also assists in determining how the agency can better meet the needs of the community.
Include information about the community at large:
- Race and ethnicity.
- Immigration patterns.
- Cultures of origin.
- Community members participating on the Workforce Development Team are key partners in identifying and gathering data and completing the SWOT analysis during this step.
- Demographic information about the workforce is more fully explored in Step 3: Analyze Supply and Demand
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